Thank you for contacting us.  We are available during regular business hours but are experiencing higher than normal call volumes due to significant storm activity in the Greater Houston area.  Please note that self-service options are still available via customercare@newpowertx.com. Centerpoint is actively engaged in power restoration activity and does not require a notice of outage at this time. 

However, if you are outside of the Greater Houston area, please contact your local utility if you are experiencing an outage: Customer Care

WHO WE ARE

New Power Texas is a retail electricity provider serving customers all across Texas. Everyone needs basic electricity and that's what we provide. Our transparent, no frills electricity plans give you what you want - electricity at great, low prices. We keep things easy so finding an electricity provider can be fast and signing up for the right plan can be quick. 

WHAT WE DO FOR YOU

Our team works tirelessly to make sure we have the best available rates and terms for the cost-conscientious electricity shopper. We aim to make signing up for your electricity as convenient as possible. 

WHAT POWERS US

Our company is powered by our customers! Knowing we are providing great, transparent electricity plans is what motivates us every day.